Delivery & Returns
Delivery :
Processing Time: General orders are processed within 1-2 business days.
Shipping Options: We offer standard and express shipping. Delivery times varies based on your location:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Shipping Charges: Shipping fees are calculated at checkout based on your selected shipping method and destination.
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.
Returns :
Return Period: You can return items within 14 days of receiving your order.
Condition: Items must be unworn, unwashed, and with all original tags attached.
Return Process:
1. Contact our customer service team to initiate a return.
2. Package the items securely and include the original packing slip.
3. Ship the package back to the address provided by our team.
Refunds: Once we receive and inspect the returned items, refunds will be processed with store credits Coupon Code, which you can easily redeem on your future purchases.
Exchanges:
If you need assistance in exchanges, please contact our support team at contact@sootgaatha.com or call us at +91 97663 32424
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